8 articles for Shipping

How does my order ship?

Based on the delivery schedule that you select, your order will be shipped within the United States using one of our preferred carriers. Please note if you choose overnight service, shipping charges displayed on the website are for smaller shipments. Large orders will be shipped standard service or charged actual overnight freight charges prior to shipping.

When will I receive my order?

Orders are shipped next business day after date of purchase, Monday through Friday. Your order should arrive within 3-7 business days once shipped. Tracking information will be sent via email.

Overnight and expedited orders placed before noon (12 p.m.) ET, Monday through Friday, will ship same day. Please note that we do not ship on weekends or holidays.

Sometimes unforeseen circumstances may arise that can delay a shipment’s arrival.

Will there be shipping fees charged on my order?

All retail orders that are shipped within the United States – except to Alaska and Hawaii – receive free “Ground” shipping. All wholesale orders that have a minimum purchase of $200.00 will also receive free “Ground” shipping. If your wholesale order total is less than $200.00, then a shipping fee of $11.95 is charged. For Alaska and Hawaii orders, shipping is free if the order is more than $300, otherwise the shipping fee will vary, with a minimum shipping fee of $30.00. Expedited shipping, such as overnight shipping, is available by request, for an additional shipping fee. Please note overnight shipping charges displayed on the website is for smaller shipments. Large orders will be shipped standard service or charged actual overnight freight charges prior to shipping.

Does Thorne ship to Canada?

Yes. Thorne has received Natural Product Licenses from Health Canada for more than 30 of our nutritional supplement products. Please visit Thorne's Canadian website at www.thorneresearch.ca or call our Customer Service Department at 800.228.1966 for more information.

Can I ship my order to another address at checkout or must I first update my profile?

Yes. You can create a "Ship To" address other than your Profile address when you get to the checkout page. You do not have to add a "Ship To" address to your profile.

Are your packing materials recyclable?

All of our packing and shipping materials are made from recycled materials, including our envelopes.

Will I receive an automatic notice each time before an auto-ship order is shipped?

Yes. You will receive an automatic email notifying you that your auto-ship order is getting ready to ship. Please be sure that your address information and payment information are current on your auto-ship orders to avoid delays.

Does Thorne ship to PO Boxes?

No. The preferred shipping carriers we use will only deliver a shipment to a physical “walk up” address.